2021 AMERICA’S CUSTOMER TRUSTED CARPET BRAND
Updated: Jan 21
Flooring in residential homes is a feature that enhances the homeowner’s living experience and provides a visual appeal to a room. Each year, a survey is conducted of thousands of people searching for the best new flooring and home design features and asks consumers to review the most brands they trust. This research reveals how the brand name impacts customer reviews of the many popular carpet brands offered in residential flooring.
This year, Stainmaster carpet is the most trusted carpet flooring brand.
Stainmaster received the best reviews and trust ratings among the most popular carpet flooring brands as judged by consumers. Stainmaster generated a Net Trust Quotient Score of 116.5 and earned the 5 Star Trust Rating among people actively shopping carpet for their home.
Top 10 Carpet Brands Ranked – 2021 America’s Most Trusted Study
WHICH CARPET BRAND CAN YOU TRUST?
The annual study examines trust among customers actively shopping for carpet for their residential home. The 2021 ranking is based on 7,813 opinions of people surveyed between January and December in the United States. The trust score is calculated based on how thousands of people judge the merits of more than 500 brands and product segments. In the final ranking, brands were nationally recognized with enough survey responses to achieve a 95% confidence level with no more than a 2% margin of error. If a brand had a low brand awareness and did not have enough brand judgments, they are not included in the brand rankings.